SpecialitySenior Vice President & Chief Operating Officer at Convey Health Solutions

Stephanie Jones, a native of Miami and a graduate of Nova Southeastern University (NSU), is a uniquely qualified, goal-oriented executive with over 30 years of healthcare experience. Following graduation with a Bachelor’s degree in Business Administration in 1992, Stephanie immediately began her career in healthcare working as an Account Manager and an Underwriter for Cigna. While pursuing a Master’s degree in Accounting, Stephanie was on the fast track in her career quickly progressing up the ranks into leadership roles for major healthcare organizations including Vista Health Plan, Coventry Healthcare (now Aetna) and UnitedHealth Group. At the age of 32, Stephanie was promoted to Vice President of Product Development for one of south Florida’s largest health plans. In this role, Stephanie led product design and portfolio management for the Medicare Advantage and Medicaid HMO products helping the company grow to 250,000 customers and $500 million in annual revenue during her tenure. 2005, Stephanie joined Convey Health Solutions as the head of its newly formed Managed Care business and progressively assumed more responsibility over the years. In 2021, she was promoted to President of the Technology Business Unit, helping take the company public. She had the privilege of ringing the bell on the New York Stock Exchange. Most recently, Stephanie was promoted to Senior Vice President and Chief Operating Officer. In this role, Stephanie is the top executive operations leader for the enterprise leading the strategic direction and execution of the company’s operating units. She has P&L accountability for the Company’s $400 million in annual revenue, management of strategic client relationships and operating responsibility of over 2,500 employees in the US and the Philippines. Stephanie has a proven know how for gaining client trust through consistent execution, customer service, operational execution and a solutions-based approach to program oversight. She has an ability to add impactful value to the organizations and clients she serves by building relationships and delivering results. Stephanie is a strong leader and developer of global operating teams in the US and the Philippines. Stephanie is a dynamic and fast paced leader, strong negotiator of complex technology and services contracts, change agent and trusted advisor to internal partners and clients. One of Stephanie’s strongest attributes is her ability to make tough decisions without compromising relationships. Stephanie has been married to her college sweetheart, Morshee, for 31 years and they have two children, Mikel and Miles who live in Los Angeles. Stephanie and Morshee are active philanthropists and give to a number of local charities. Stephanie is the Chairman of the Board for Miami-based Girl Power Rocks.